🛡️ Responsible Gaming Policy

Play safe,
enjoy responsibly

At desh77 we believe gaming should be a source of fun — never a cause of problems. Use our responsible gaming tools to ensure a safe and healthy experience.

Why is responsible gaming important?

At desh77 we are committed to the wellbeing of every member. Gaming is a form of entertainment, but when it goes out of control it can have a negative impact on personal and family life.

Important Notice

desh77 is for players aged 21 and above only. If you feel that gaming is affecting your life, please use our support tools or contact us via 24/7 live chat.

  • Gambling can never be a reliable source of income — it is for entertainment only.
  • Do not bet more than you can afford.
  • Never play with borrowed money or money set aside for bills.
  • Do not increase your bets in an attempt to recover losses.

Our protection tools

desh77 gives you full control over your gaming experience. Use the tools below to keep your play safe.

Set a deposit limit

Set a limit on how much you can deposit daily, weekly or monthly. Once a limit is set it takes effect immediately. A waiting period applies if you wish to increase the limit.

Time-out feature

If you feel you need a short break, use the time-out feature. You can take a temporary break from 24 hours up to 30 days. During this period your account will be completely inactive.

Self-exclusion

Choose self-exclusion for a long-term break. You can close your account from 3 months up to permanently. Selecting this option will also stop all marketing communications.

Reality check notifications

Set regular notifications to track how long you have been playing. A pop-up every 30 minutes, 1 hour or 2 hours will remind you how long you have been playing and how much you have spent.

Set a loss limit

Your session will automatically end once you have lost a set amount. This limit protects you from significant financial losses and reduces the tendency to place extra bets in the heat of the moment.

Bet size limit

Set a maximum amount for a single bet. This feature stops you from placing a sudden large bet and brings discipline to your bankroll management.

Age verification and security policy

desh77 ensures that the platform is used by adults only.

21+

For ages 21 and above only

Age verification is mandatory when registering at desh77. Access by minors is strictly prohibited.

Our age protection measures

  • All members have their age verified at registration and documentation is retained.
  • An account may only be used by one adult — access must not be given to children or minors.
  • If there are minors in your household, use parental control software on your device.
  • Never share your account login details with anyone.
  • Always log out of your account before closing the browser.
  • We reserve the right to temporarily suspend or permanently close an account in the event of suspicious activity.

Warning signs of a problem

If you notice any of the following signs in yourself, seek help. Asking for help is a sign of courage.

Behavioural signs

  • Being unable to stop playing even after losing
  • Spending more time or money than planned
  • Failed attempts to stop gaming
  • Lying about or hiding your gambling
  • Withdrawing from family and friends
  • Taking on debt to fund gaming

Emotional signs

  • Constantly thinking about gaming
  • Feeling restless or irritable when unable to play
  • Using gaming as an escape from problems
  • Returning repeatedly in the hope of recovering lost money
  • Being unable to focus on work or study because of gaming
  • Feeling anxiety or depression due to financial pressure

Remember: If you regularly notice even one of the above signs in yourself, taking a break is the sensible thing to do. Our support team is with you 24/7 — reach us on live chat or at [email protected].

How to use the protection tools

Secure your account in just a few simple steps.

01

Log in to your account

Log in to your desh77 account and go to your profile settings.

02

Open the responsible gaming menu

Select the "Responsible Gaming" option within settings.

03

Set your preferences

Choose whichever you need — deposit limit, loss limit, time-out or self-exclusion.

04

Get support

For any issue, contact our team 24/7 via live chat or at [email protected].

Support and contact

If you feel that you or someone you know needs help, reach us through the channels below.

24/7 Live Chat

Our Bengali-speaking support team is by your side at any time, for any concern. Share your worries directly on live chat — in complete confidence.

Email support

Contact us by email for detailed advice or account-related matters:

[email protected]

Our support team is completely impartial and empathetic. Your identity and conversation will remain fully confidential. Asking for help is not a sign of weakness — it is a courageous decision.

Frequently Asked Questions

Find answers to common questions about responsible gaming here.

Lowering a limit takes effect immediately. To increase a limit, a waiting period applies — this protects you from decisions made in the heat of the moment. Contact us on live chat for any changes.

Yes. When you apply for self-exclusion, any eligible balance in your account will be paid out in accordance with the applicable rules. Contact us via live chat or at [email protected] for details.

A time-out is a short-term break — typically from 24 hours up to 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term or permanent solution — for 3 months or more. To reactivate your account after self-exclusion, a formal process must be followed.

First, speak to them with empathy and encourage them to seek professional help. You can also contact our live chat to get guidance from our team. We will help point you in the right direction.

The minimum deposit at desh77 is ৳300 across all payment methods. You can deposit quickly and securely via bKash, Nagad, Rocket and bank transfer. As part of responsible gaming, only deposit what you can afford to lose.

The minimum withdrawal amount is ৳500. Funds are usually delivered to your bKash, Nagad or Rocket account within 10 to 45 minutes. Regular withdrawals are recommended as part of responsible gaming.

Start playing safely today

Play with enjoyment by using our responsible gaming tools. Check the FAQ to learn more or visit our games section.